<Overview>
Support international assignees nationwide for home finding to move Out (Customer service). Communicate with landlord and real estate vendors.
<Job Details & Responsibilities>
- Performance and labor Management of the division members (if the candidate has leadership work experience)
- Communicate with international assignees’ to support for after moving in to move out along with security deposit return on behalf of customer/clients company (Being a liaison between international assignee and landlord for the property lease for the lease renewal and termination.)
- Enter and update customer’s information and lease detail into CRM.
- Provide rent payment services（Understand company policies and check amount. Data entry and correction.)
- Invoicing
- Troubleshooting
- Coordination of operations with related departments
<Requirements>
- Business Level in speaking, reading and writing in Japanese and English
- Familiarity with handling high volume of emails
<Preferences>
- Customer Support/service experience
- Familiarity with using system (CRM, Front)
- Leadership experience