Mission:
We are a Global company committed to transforming the food industry into an accelerator of the World’s well-being. In NA, we do so by sharing the rich tastes and good health of the Asian cuisine with foodservice operators and retail stores. We are at an inflection point in our 100-year history, having recognized the need to modernize ourselves and ensure we continue to thrive in the next several decades to come. The mission of the Sales Associate is to establish, maintain, and develop business, social, and civic relations with customers. Success in this position is measured by having a deep understanding of the sales process and dynamics, and superb interpersonal skills to meet short- and long-range sales objectives. All objectives will be achieved by maintaining existing customers in their assigned area.
Essential Job Functions:
- Travel to customers and potential customer’s facilities providing them with information and support as required to secure and maintain business
- Establish, maintain, and develop business, social and civic relationships with customers in the assigned territory to the objectives of maximum profitability
- Responsible for selling our products to all customers in the assigned territory
- Cooperate with accounting department to assure the collection of account receivable due
- Evaluate territory performance against established objectives/ guidelines (sale forecast, budget, number of new accounts, gross margin, etc.) and take appropriate action to improve performance
- Grow business by anticipating customer needs, determining appropriate solutions to business problems, and providing an overall high level of customer service
- Communicate plans to merchandisers and effectively manage resources to support sales volume on the territory
- Communicate new product and service opportunities, information or feedback gathering through field activity to appropriate company staff
- Assist in establishing sales objectives for territory in cooperation with sales manager
- Assist in developing a territory coverage plan which defines the type of support and frequency of customer contact required to meet territory goals.
- Cooperate with assigned inside customer service personnel, sales assistant and/or office clerks to achieve territory sales goals
- Provide timely reporting of activities in the field to assist in business and product planning
- Submits sales activity reports and other reports as needed
- Other duties as assigned
- Japanese or Korean / English bilingual required
Education/ Experience/ Training:
High School Degree / GED; 1-2 years of sales experience in the Asian food industry is desired; Familiarity with our products and services; Basic computer skills, including familiarity with word processing software; Excellent oral and written communication skills; Have a valid drivers license
Knowledge/ Skills/ Ability:
- Knowledge in Microsoft application (i.e. Word, Excel, Access, PowerPoint)
- Communicate effectively and work cooperatively with the sales staff, management and clients
- Strong communication and conversation skills
- Ability to be cooperative and able to work as part of a team
- Ability to verify, drafts, and update database quickly and accurately
- Ability to travel to customer’s location
- Ability to learn Oracle ERP software
- Ability to organize and prioritize numerous tasks and complete them under various time constraints
- Ability to perform his or her job responsibilities as the workload fluctuates; multitask and keep projects progressing simultaneously
- Ability to be outgoing, courteous, genuine and approachable
- Ability to be self-confident and mature, with a positive attitude and approach to work