IT Support Engineer

Are you an experienced IT Support Engineer seeking a challenging opportunity? If so, a leading Japanese IT company is currently hiring for the following role:

●Job Description

Provide outstanding helpdesk support to users

Utilize top-notch ticketing systems to manage tasks and projects

Install, maintain, and support various PC, physical and virtual servers, storage, backup, and network infrastructure

Participate in managing the inventory of software licenses, software, hardware, and other IT supplies

Develop clear and concise documentation to assist users and IT employees

Demonstrate excellent organizational and interpersonal skills, with a strong customer service focus

Deliver quality work within designated timelines

Lift at least 50 pounds with ease

Undertake other assigned projects


A minimum of 1+ year of experience in Windows systems administration

In-depth experience with SaaS such as M365, Azure AD, Meraki, PRTG, ManageEngine ServiceDesk, and SOC2 is highly preferred

Japanese language proficiency is a must



Work in the downtown Manhattan, New York office for 2-3 days a week

Work from home for 2-3 days a week


$52K~$90K (depending on experience)


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