Sales Asst.

Title: Sales Assistant
Location: Head Office at Brooklyn, New York
Report To: Account Representative
Overview:
Leads tasks involved from purchase order to payment, reliable support and assist to the
sales team and help improve efficiency as sales volume increases. The Sales Assistant
will be responsible for maintaining regular contact with customers, ensuring that all
sales documents and agreements are completed before they are filed and updated as
well as contact information. Provides customer service regarding products and services.
Performs administrative duties for the sales team.
 
Essential Functions:
 Teamwork Oriented
 Becomes familiar with product information understanding features and benefits of
our product
 Processes orders, places shipment requests for the storage, contacts clients
about shipments
 Contacts customers to answer basic procedural questions or to promote their
level of satisfaction with the company
 Follows up with customer concerns and claims, assists in trouble shooting
 Collaborates with the sales staff to monitor active purchase orders and make
sure that orders are completed on time
 Creates invoices, sends it to the client in a timely manner
 Makes deposits with checks in our bank account, reviews and follows up AR, and
collects them by checks or credit card
 Completes deposit processing, controls overdue payments and reports them to
sales staff

 Checks and controls payment schedule and methods, terms and conditions of
sales and shipment plan of each customers
 Manages paperwork involved with ordering, shipment, payment, etc.
 Resolves issues relating to payment and customer complaints in coordination
with the other departments
 Inputs necessary information into the internal corporate system in a timely
manner
 Assists with marketing tasks such as ordering samples, sending pictures, etc.
 Sets-up and Attends to the trade show
 Checks inventory and informs the customer of the stock availability. In addition,
he/she will be in charge of creating inventory files and contacting customers.

Qualifications:
Education/Experience
 An associate’s degree or its equivalent
 A minimum of 1-2 years of sales support experience
Communication Skills
 Ability to communicate effectively with customers, colleagues, and management
Other Skills
 Strong knowledge of MS Office suite
 Ability to prioritize and meet deadlines in a fast-paced corporate environment
 Ability to work well with all levels of management, build partnerships with the teams
 Ability to anticipate and solve problems, make quick decisions, and overcome
hardships
Work Hours
 Flexibility with schedule, dependent upon business needs

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