Administrative Assistant Bilingual Japanese

The Bilingual Japanese Administrative Assistant position encompasses a wide range of activities and responsibilities from client communication to administrative tasks. The person is responsible for planning, organizing and delivering a five-star experience for internal and external customers.

This position requires Native level Japanese bilingual skills (oral/written) and computer skills with knowledge of Microsoft Office (Word, Excel & PowerPoint).

Essential Functions

  • Communicates directly with clients as necessary to ensure completeness of source document submission allowing more efficient tax preparation
  • Liaison between taxpayers and employees
  • Scans workpapers, assists with assembly and prepares for shipping for Tax Returns
  • Creates Tax workpapers and templates with Japanese translation if necessary
  • Arranges ITIN meetings and interviews
  • Provides billing details to clients, requests monthly expat billing to internal
  • Maintains files and other records
  • Supports other departments administratively per request
  • Performs such other duties as may be assigned

Knowledge, Skills and Abilities

  • Knowledge of modern office methods and procedures, filing, telephone techniques and office equipment, as well as business English usage, spelling, grammar, and punctuation
  • Ability to type 50 words per minute accurately
  • Ability to perform administrative and clerical duties with speed and accuracy without immediate and constant supervision
  • Executes assignments of a confidential nature; requires ability to keep matters confidential
  • Ability to perform several tasks concurrently with ease and professionalism
  • Strong bilingual verbal, organizational and interpersonal skills

Required Education and Experience

  • Proficient with computers, including Microsoft Outlook, Microsoft Office and experience with other PDF software


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